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"Belk said Qualcomm maintains that sales in China this year, four million CDMA mobile phones. In the Hong Kong-listed China Unicoms parent, China United Telecommunications Group, announced this week that only the first quarter of the entire group signed up 650,000 CDMA users from 7,000,000 in 2002 to reach a far cry from the target. In 2001 China Telecom vigorously implement the service brand strategy, pay close attention to service quality, service levels improved. the implementation of standardized services, fully implement the "person in charge and system", the window continuously improve the quality of service; customer service center, "1000" has opened in the country, the country has formed a group, provincial, city and county of four major customer marketing service system; launched a nationwide "a little acceptance," "one-stop service "come from a simple service to provide personalized service change; actively develop Internet application services, promoting the" government online, business online, home Internet "project to promote e-government, e-commerce, telemedicine and the development of enterprise information . In 2001, China Telecoms service and achieved remarkable results, increasing customer satisfaction, the volume of complaints has dropped significantly. to further strengthen international exchanges, with more than 200 countries and regions to apply for international long distance business.