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HAT2195R-EL-E Datasheet | LEM
Part No. : HAT2195R-EL-E
Description : Current Transducer HAT 500~1500-S
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Page Number : 2
Manufacturer : LEM
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1, self-service functions under a single, check one: the use of automated voice response IVR processing functions, with 7 24-hour self-service. Incoming calling system according to the customer number, or phone the customer authentication type information to the customer database for customer information, verify the successful completion of an order request, and stands ready to provide in accordance with the waybill waybill number query, saving the labor costs. Artificial order: to achieve call center representatives to help customers artificial orders, inquiries, transfer of function, human services, once the customer select the adapter, the system can automatically locate customers and orders directly to improve agent productivity. Information services: to achieve call center for customer inquiries on behalf of quotation, route, network function, and AWB control and supervision system based on feedback information query order information. Complaint handling: achieving customer complaints, comments, processing, the problem of processing, the representative agent can be classified admissible and system workflow engine in accordance with the definition of the workflow corresponding to the information distributed to any department of the country. Telephone recording system: customer and agent on behalf of the entire record of the call, the call center to facilitate quality management, and business disputes have to provide objective proof. Fax application: enables customers to automatically obtain a copy of fax, saving labor costs and improve service quality; agent can send a fax line. Paperless fax, saving time and reducing operating costs. Outbound applications: to achieve customer visits, satisfaction surveys, questionnaires and system support for automated manual outbound questionnaires preview function, improve paper-based forms of investigation and reduce operating costs at the same time easy to manage. 2, the role of call center traffic to withstand increased traffic volume and connection rate to undertake the amount of 4 million from the previous / day to 7 million / day, increased to 97% connection rate, thus greatly improving the call center of economic benefits. Single service window: by phone, fax, e-mail, voice mail and other Beam Road can provide a unified service that makes the real one-stop service to enhance sales management, and Ordering call only, order processing unity. Powerful call center application: good voice navigation service, improve service quality; provided by the IVR self-service order, self-check a single service, saving the labor costs; telephone access to automatic target customers, improve agent productivity; enables customers to automatically obtain a copy of fax, saving labor costs and improve service quality; seats available online to send a fax, paperless fax, saving time and reducing operating costs; increased outbound survey system can enhance customer satisfaction. Complete back-office operations integrati
Oracle spokeswoman Deborah refused to disclose whether there are software vendors certified to ensure that their products fully compatible with Oracles Linux version. She did not disclose the following information: If you run other software Linux customers have problems, Oracle will make what response. Analysts said that the compatibility of other software vendors Red Hat products, certification is one of the main selling points. Access to IBMs certification is very important because it sells for a lot of business software used to run large networks, including the DB2 database, Tivoli network management software, Websphere middleware. Oracle declined to disclose how many customers purchased its Linux products. Red Hat said its third quarter, an increase of more than 12,000 new customers, but did not disclose its total number of customers. Together on Windows, MP3 audio technology used in the patent prosecution, a federal jury in San Diego ruled that Microsoft to Alcatel - Lucent losses of 1.5 billion U.S. dollars of compensation.

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